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Policies & F.A.Q.

HOW DO I PAY FOR MY BOOKING?
You can pay online using Visa, MarterCard, JCB, American Express and Diners Club cards. Prepaid bookings are charged in advance at the time of confirmation. Flexible rate bookings also require credit card for payment guarantee, but are charged at the time of check out. …
HOW DO I GET FROM THE AIRPORT TO THE HOTEL?
we do provide shuttle but you will need to email us prior to your arrival.
WHAT DIFFERENT TYPES OF ROOM ARE AVAILABLE?
There are a range of room options available at our hotels and resorts to suit every budget. For details on the room types available at the different properties and the features which they offer, please see the rooms and rates page for the individual hotel. …
DO YOU CHARGE FOR CANCELLATIONS?
The cancellation policy of each hotel varies according to the property and the time of year. In the high season, we apply a stricter policy than during the low season. Full details will be advised to you at the time of booking. …
Day Trips
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Art & Culture
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Shows & Entertainment
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